Privacy Policy

This website is operated by Arbor and Stone Ltd (“Arbor & Stone”, “we”). This notice explains how we use personal information collected through this website.

What we collect

When you use our quote form we collect your name, phone number, email address, postcode and the details you give us about the job. If you contact us by phone, email or WhatsApp we keep a record of that conversation.

How we use it

We use your details only to respond to your enquiry, visit and quote for the work, carry out the work and keep records we are required to keep for accounting and insurance purposes. We do not sell your information or use it for unrelated marketing.

How long we keep it

Enquiries that do not lead to work are deleted within 12 months. Records of work carried out are kept for as long as needed for legal, tax and insurance purposes.

Your rights

You can ask to see, correct or delete the information we hold about you by emailing Arborandstoneltd@gmail.com. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Cookies and third parties

This website uses only the cookies needed for it to work. The map on our contact page is provided by Google and may set its own cookies when it loads.